Privacy Policy

Last updated: October 12, 2026

1. Introduction

GetXTRA Tools ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you create an account, we collect:

  • Name and email address
  • Password (stored in encrypted form)
  • Payment information (processed securely via Razorpay)
  • Profile preferences and settings

Automatically Collected Information

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our service
  • Referral source and exit pages
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our services
  • Processing your file conversions and tool operations
  • Managing your account and subscription
  • Sending service-related communications
  • Improving our tools and user experience
  • Detecting and preventing fraud or abuse
  • Complying with legal obligations

4. File Processing and Storage

We take the security of your files seriously:

  • Most PDF and image tools run entirely in your browser — those files are never uploaded to our servers
  • AI-powered tools send the file you choose to our AI processing provider only to produce the result you requested
  • Files that do reach our servers are deleted automatically after processing
  • We do not access, view, or share the contents of your files
  • Connections to this website are encrypted with HTTPS

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you signed in to your account
  • Remember your preferences (e.g., dark mode)
  • Analyze traffic patterns and usage statistics
  • Protect against CSRF attacks

You can control cookies through your browser settings. Disabling cookies may affect some functionality.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Payment processors (Razorpay) for transaction processing
  • Cloud service providers for hosting and infrastructure
  • Analytics services for improving our platform
  • Law enforcement when required by law

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Lodge a complaint with a supervisory authority

8. Data Security

We implement industry-standard security measures including:

  • HTTPS encryption for data in transit
  • Passwords stored as salted one-way hashes (bcrypt)
  • Optional two-factor authentication for accounts
  • Access controls, rate limiting and activity logging

9. Contact Us

If you have questions about this Privacy Policy, please contact us: